The process of digital business transformation is present today in both, developed and less developed economies. This process is primarily reflected in the application of modern information and communication (ICT) achievements, in performance of business processes in all branches of the economy, and public administration. This has enabled the...

By Mihajlo Travar, Saša Ristić, Igor Dugonjić

 The service sector in Republic of Srpska, whether we talk about state institutions or the private sector, has undergone significant changes in the past decade under the influence of modern technologies. Of course, the public sector, due to its organization and the nature of its functioning, is not as proactive as the private sector, which cer...

By Mihajlo Travar, Saša Ristić, Igor Dugonjić