The corona virus led to a sharp and unexpected downturn in the world economy that spared almost no world economy. According to the forecast of the International Monetary Fund, the decline in the world GDP is 3.3%. The situation is similar in Bosnia and Herzegovina as well. According to the Agency for Statistics of BiH, the fall in GDP in 2020...

By Ljiljana Jović, Mladen Ivić

 The paper presents the results of a survey of professional customer satisfaction in the period from 2015 to 2019 on a sample of 4248 professional customers of a company engaged in the distribution and trade of automotive spare parts (aftermarket). This company operates in the region of Balkans: Bosnia and Herzegovina, Serbia and North Macedon...

By Mirjana Milovanović

 The study approaches the problematics of the allocating of compensatory damages for physical damage and patrimonial damages caused to consumers by the use or interaction with a defective product, respectively of whether there is unjustified negligence or concurrent fault. Should the liable party invoke the risk of development, producers can b...

By Juanita Goicovici

 With the listed companies on the Banja Luka Stock Exchange, it is noticeable that a large number do not adhere to their legally prescribed obligations that are brought to the timely publication of information on business activities. In this regard, the research problem is the unfavorable position of minority shareholders in terms of informati...

By Miloš Grujić, Boris Srdić, Zdravko Zečević, Gordana Drobnjak

 In recent years, we have witnessed an increasing number of IoT devices in almost all spheres of life. Regardless of mobility or mode of communication, it is expected from IoT devices to work for years without failure, despite the fact that they are battery powered. Therefore, the key challenge is energy efficiency and to reduce battery consum...

By Saša Salapura, Nebojša Kuduz

 The development of the e-book, in recent years, has initiated numerous debates and analysis, emphasizing reading habits as well as the effects of the mass digitalization, partially including coronavirus pandemic this last year. E – books are available in various formats, and they include various media. The highest domination is achieved...

By Aldin Obućina, Ahmed Palić, Admir Šupić

 Numerous empirical studies were dealing with presence of homicide at mentally ill people whereby they were dealing with their personality and social-demographic characteristics, too. The aim of this assignment was to ascertain if there are some differences between psycho offenders and non-offenders of blood felony in regard to their social-de...

By Snežana Samardžić

 Social anxiety disorder is an excessive fear that a person experiences in different social situations where there is a possibility of assessment by other people. This paper presents the group treatment of four students with social anxiety, aged 21 to 25 years, lasting 12 meetings. The goals of the treatment were: to teach students how to deal...

By Darjana Sredić

 The paper deals with the path which Emily Bronte’s heroines undergo in the quest for (self)- liberation. It provides an analysis of the way in which Bronte builds her female characters, using gothic as a starting point and then abandoning it for the reader to realize that the heroines are not to face familiar gothic denouement, where th...

By Ivana Aleksić, Snježana Milačak

 The political and economic turmoil of the modern life influenced everyone, particularly marginalized groups, such as people of the other race, ethnicity, social class, gender or sexual orientation. This concept of otherness refers to not belonging to the main stream and it is one of the most important motifs in contemporary literature. This p...

By Snježana Milačak, Ivana Aleksić