The authors of this paper deal with the analysis of the impact of sales staff in the car showroom on potential customers and their behavior in the process of buying a car. In this research, the focus is on determining the extent to which the behavior of sales staff and their expertise influence the behavior of customers themselves when buying...

By Mladen Milić, Dražen Vrhovac

 The application of the concept of development banking represents a proactive approach to managing socio-economic priorities within national, subnational and supranational frameworks. Many of the today’s leading economies owe their development to these financial institutions and the efficiency they show in the allocation of capital resou...

By Dražen Vrhovac, Mladen Milić

 The subject of this paper is the analysis of the CEE banking sector in the period from 2013 to 2019. The research was conducted on 13 countries in the observed region. The analyzed countries were divided into three groups during the research. The first group consists of countries that were among the first to join the European Union (Slovenia,...

By Nenad Vunjak, Miloš Dragosavac, Milan Radaković, Tamara Antonijević

 The banking sector is the most important financial institution that plays a significant role in the development of each country's economy. Banks are the most important participants in the financial market, because they are in the function of stabilization and development of a national economy. The basic three modern concepts of bank managemen...

By Nenad Vunjak, Miloš Dragosavac, Milan Radaković, Ivan Vujičić

 This paper's subject of research is the possibility of introducing new form of banking trade and innovative banking services and products. The changes in perception of the bank role within society and change in trading focus, from speculation and „betting“ to authentic needs of man and for the man, pulling out of the shadows the f...

By Nenad Vitomirović

 The conditions for successful business and business operations in general are accounting planning. The objective of accounting planning is to project estimates in regard to achieving the management control. The essence of accounting planning is reflected in the data that is the subject of accounting records. Together with bookkeeping, account...

By Radovan Spremo

 The emergence and rapid development of global container terminal operators (controlled by large multinational companies) have led to a significant increase in the terminal and transshipment industry. The subject of research in this paper is the interactive action of institutional factors from two perspectives: the first is related to the stra...

By Nikša Grgurević

 Following text represents all methodological phases through which a single project of implementing an IT system should be taken through. A theme specifically is describing all methodological phases with practical examples during design, implementation and maintenance of the Internet of Things (IoT) system. Author's own work was used called &b...

By Alen Kamiš

 This paper covers technologies needed for protection of an IT System. Cyber attacks are more frequent then ever and lots of attention should be given to protection from these attacks. This paper covers basis of protecting an IT system and data. In today's business a competitiveness is maintained mainly by high quality back-office processes an...

By Alen Kamiš

 In this paper, the influence of the anionic surfactant, sodium dodecyl benzene sulfonate (SDBS) on the efficiency of Pb(II) ions removal through a bulk liquid membrane system, were investigated. Different organic solvents were used as liquid membranes: dichloromethane and chloroform. Macrocyclic ligands: 18-crown-6, dibenzo-18-crown-6, dicycl...

By Edita Bjelić, Mersiha Suljkanović, Jasmin Suljagić, Azra Kovačević