In this paper the Total Productive Maintenance (TPM) methodology is presented. There is the review of definition and main goals. Comparison with traditional maintenance system is presented. All pillars of the TPM: Focus Improvement, Preventive Maintenance, Education and Training, Maintenance Prevention, Quality Maintenance, Office TPM, Industrial S...

By Joanna Krawczyk

Interpersonal communication is fundamental for front desk service in an organisation that shows its image and reputation to the customer. Therefore this research is to observe and to compare the practice of customer service communication around the counter, the customer while waiting, customer service, the attendant’s response towards custome...

By Shukri bin Haji Zain

This paper aims to analyze the need of change and improvement of curricula as one of the most important elements of the current reform in education. Albanian education system after the implementation of the Bologna Declaration, in the higher education system, was successful in adapting the study plans from the time viewpoint, in accordance with the...

By Gentian SHYTI, Marisa KËRBIZI

The experience of the developed countries in development process shows that the women's participation is a crucial element of the economic development components. "Women's empowerment approach" is one of the most important theories among the theories proposed in recent years both theoretically and empirically. According to this approach, women's sh...

By Mohammad Javad Razmi, Ezatollah Abbasian, Maliheh Broghani

While it has started the design of adaptive buying and selling agricultural products by the networks of rural and agronomy cooperatives in IRAN, hence it necessitate considerable attention to marketing and use of new methods of marketing. According to aforementioned matter, through this research we endeavourer to understand why managers of these in...

By Bahareh Namdari, Sayed Jafar Masoudi, Habibollah Nakhaei, Razib Arshad

The article presents the impact of the economic crisis on the worldwide situation and the financial standing of Polish companies.The crisis, which began with the sub prime credit market collapse in the USA, quickly spread from the financial sphere to the real sphere of most economies in the world.This also affected the macroeconomic indicators of m...

By Artur Paździor

Svrha članka je procjena Beta koeficijenta akcija 86 kompanija koje kotiraju na Banjalučkoj berzi (BLB). Istraživanje koje provodimo radi procjene Beta koeficijenta daje informaciju investitorima u koje akcije investirati s obzirom na njihovu rizičnost u odnosu na ostalo tržište, kao i njihov očekivani prinos. U istraživanju koristimo model ...

By Marijana Žiravac Mladenović, Zoran Najdanović

Globalization has imposed internationalization of economies, new developments in communication technologies and a new sociolinguistic situation. Since the traditional areas of human communication and interrelations have been undergoing a substantial growth due to the linguistic demands of the new situation, business people begin to see advantages i...

By Gordana JAKIĆ

U radu će biti razmatrana uloga i značaj koncepta otvorenih inovacija, kao novog obrazca za razumevanje industrijske inovacije. Obrazac otvorene inovacije gleda na istraživanje i razvoj kao na otvoren sistem i sugeriše da dragocene ideje mogu da dolaze iz kompanije ili izvan nje i mogu isto tako da idu na tržište iz kompanije ili izva...

By Aleksandra Tošović Stevanović