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In pursuit of excellence in business performance and long-term profits, strategic planning and Hoshin management have been widely implemented as strategic management tools for some time. In recent years, the Balanced Scorecard ( BSC ) has also been gaining in popularity. Some organisations have been implementing these three management systems simul...

By Tamara Gvozdenović, Predrag Pravdić, Veselin Savić, Dragan Popović

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