The authors of this paper deal with the analysis of the impact of sales staff in the car showroom on potential customers and their behavior in the process of buying a car. In this research, the focus is on determining the extent to which the behavior of sales staff and their expertise influence the behavior of customers themselves when buying...

By Mladen Milić, Dražen Vrhovac

 The application of the concept of development banking represents a proactive approach to managing socio-economic priorities within national, subnational and supranational frameworks. Many of the today’s leading economies owe their development to these financial institutions and the efficiency they show in the allocation of capital resou...

By Dražen Vrhovac, Mladen Milić

 This paper's subject of research is the possibility of introducing new form of banking trade and innovative banking services and products. The changes in perception of the bank role within society and change in trading focus, from speculation and „betting“ to authentic needs of man and for the man, pulling out of the shadows the f...

By Nenad Vitomirović

 The conditions for successful business and business operations in general are accounting planning. The objective of accounting planning is to project estimates in regard to achieving the management control. The essence of accounting planning is reflected in the data that is the subject of accounting records. Together with bookkeeping, account...

By Radovan Spremo

 Following text represents all methodological phases through which a single project of implementing an IT system should be taken through. A theme specifically is describing all methodological phases with practical examples during design, implementation and maintenance of the Internet of Things (IoT) system. Author's own work was used called &b...

By Alen Kamiš

 This paper covers technologies needed for protection of an IT System. Cyber attacks are more frequent then ever and lots of attention should be given to protection from these attacks. This paper covers basis of protecting an IT system and data. In today's business a competitiveness is maintained mainly by high quality back-office processes an...

By Alen Kamiš

 Business management can be seen as an important source of improving decision-making in a company. This is especially important for financial management in terms of daily basis decisionmaking by the company top managers. Besides that, the top management should reconsider the introduction of control mechanisms in companies, because this way en...

By Ranko Mijić, Zoran Jovanović, Borislav Marić

 Managerial communication skill is one of the most important skill for a modern manager which contributes to unification and expression of potentials for all other managerial skills. Whether it is the external or internal communication, it is necessary to bear in mind the way in which the organization communicates and what are the dominant cha...

By Bojana Ostojić, Dragan Bulatović

 After the turbine oil life cycle has been completed, it is necessary to replace it. The new generation of turbine oils is formulated with Group II and/or III base oils and a package of ashless additives. Such oils are often incompatible with conventional types of turbine oil. The new oil in the system also has the ability to dissolve residual...

By Mirko Petković, Valentina Petković, Tatjana Mirković, Tatjana Botić, Pero Dugić

One of the most significant contributors to the heavy metal concentration growth, especially lead metal concentration growth in the soil is traffic. The main objective of the study was to determine the lead content and its concentration in water of soluble and interchangeable forms of lead on the M-17 road in Mostar has been done. Observing this ro...

By Sejit Bobar, Munir Mehović