The authors of this paper deal with the analysis of the impact of sales staff in the car showroom on potential customers and their behavior in the process of buying a car. In this research, the focus is on determining the extent to which the behavior of sales staff and their expertise influence the behavior of customers themselves when buying...

By Mladen Milić, Dražen Vrhovac

 This paper's subject of research is the possibility of introducing new form of banking trade and innovative banking services and products. The changes in perception of the bank role within society and change in trading focus, from speculation and „betting“ to authentic needs of man and for the man, pulling out of the shadows the f...

By Nenad Vitomirović

 In the modern software industry, which is in constant expansion, the problem of trust between different users of the software solution is becoming increasingly dominant. End users want to be completely sure that the product or service is fully compliant with their requirements and that the quality does not deviate from the selected or ordered...

By Vladimir Milićević, Igor Franc, Andrija Đurić

 Following text represents all methodological phases through which a single project of implementing an IT system should be taken through. A theme specifically is describing all methodological phases with practical examples during design, implementation and maintenance of the Internet of Things (IoT) system. Author's own work was used called &b...

By Alen Kamiš

The process of transforming the economy of countries in transition is highly dynamic, turbulent and complex. These circumstances make it difficult to successfully define and implement a proper economic policy, which requires continuous monitoring of the situation in the country, as well as utilization of experiences of other countries in preserving...

By Jovan Spaić, Siniša Kusovac, Dragan Klarić

 Business management can be seen as an important source of improving decision-making in a company. This is especially important for financial management in terms of daily basis decisionmaking by the company top managers. Besides that, the top management should reconsider the introduction of control mechanisms in companies, because this way en...

By Ranko Mijić, Zoran Jovanović, Borislav Marić

 The heat transfer operation is extremely important in various technologies, especially in the rubber industry for crosslinking and for all the steps in the process of obtaining products from elastomeric materials. The speed at which the heat can be transferred to the rubber compound or taken away from it affects the design of the process equi...

By Vladan Mićić, Jaroslava Budinski-Simendić, Branko Pejović, Jelena Pavličević, Mitar Perušić, Ljiljana Tanasić, Duško Kostić

 After the turbine oil life cycle has been completed, it is necessary to replace it. The new generation of turbine oils is formulated with Group II and/or III base oils and a package of ashless additives. Such oils are often incompatible with conventional types of turbine oil. The new oil in the system also has the ability to dissolve residual...

By Mirko Petković, Valentina Petković, Tatjana Mirković, Tatjana Botić, Pero Dugić

The potential of geothermal energy sources and their evaluation in the energy sense is the basis of a sustainable management strategy in a way that does not endanger the resources, while maximizing their potential. Geothermal energy represents one of the most promising potential for renewable energy in the region. The possibility of using warm, geo...

By Ljiljana Tanasić, Saša Spasojević, Milan Glišić, Vladan Mićić, Vera Rašković

One of the most significant contributors to the heavy metal concentration growth, especially lead metal concentration growth in the soil is traffic. The main objective of the study was to determine the lead content and its concentration in water of soluble and interchangeable forms of lead on the M-17 road in Mostar has been done. Observing this ro...

By Sejit Bobar, Munir Mehović