The development of new Information Technologies follows a network logistics that looks differently at the categories of time and place. Customers around the world who use the Internet share common values and customs. This allows them to communicate with each other and creates a simpler form of "social organizations". This common set of values and p...

By Zlatko Langović, Brankica Pažun, Ana Langović Milićević

Currently a rapid boom has been experienced in telecom sectors. In such a milieu, the pursuit of enhancing service quality has become imperative among the service providers. The balanced scorecard should be viewed as a dynamic system that evolves as the company's strategy evolves. The four perspectives of the scorecard permit a balance between shor...

By Predrag Pravdić, Rada Kučinar

Dio eksperata smatra da je konkurentnost tržišna utakmica i da je osnovni regulator tržišta, dok ih dio smatra da je to mjerenje bogatstva društva zaobilaznim putem, ali se svi slažu u tome da ona doprinosti inovativnosti, efikasnijem poslovanju i ukupnom ekonomskom rastu. U radu se promatraju faktori koji utiču na konkurentnos...

By Milica Tepšić, Dijana Tepšić

Savremeno poslovanje karakterišu: novi načini organizovanja poslovanja bazirani na novim informaciono-komunikacionim i internetskim tehnologijama; novo poslovno okruženje karakteristično po otvorenosti, konkurentnosti i dinamičnim promjenama na tržištu i novi geopolitički poredak. Na pomenute izazove se može odgovoriti znanjem kao osn...

By Zoran Lazić, Aleksandar Stokić

The society we live and work in is subjected to ongoing changes and innovations in various fields of science, technique and communications. Over the past decades, the technological development reshaped banking industry as well, and it became the leading sector in use of new technologies, enabling at the same time that lines at bank desks are signif...

By Zorana Kojović, Dragan Pejić

Online electronic services, including banking services, have become an attractive alternative to bank counter services for many clients, because convenience, safety, saving time and independence. To keep their customers and achieve new ones, banks need to understand who the users of electronic services are and how they perceive and evaluate the qua...

By Saša Salapura

This paper explores the possibilities of use of mobile and Web applications in e- government in the Republic of Srpska and provides an informative overview of the available applications on municipal Web sites. It is evident that information and communication technologies contribute to the improvement of business processes in all business segments a...

By Aleksandar Stokić, Zoran Lazić

The information technologies can be perceived as a means of automatization and modernization of business management, increasing income and easier and faster data processing, transferring and saving. Such technology enables multimedia communication of transport information to the users. The monitoring data are processed and converted into informatio...

By Ivica M. Nikolić, Goran M. Manojlović

Ovaj rad se odnosi na matematičke krivulje koje nas opominju sa ekološkog i demografskog aspekta. Prvi grafikon ilustruje svjetsko stanovništvo od 1650. godine prema izvoru: Donald J. Bogue, Principles of Demograph (New York, John Wiley and Sons, 1969). Stanovništvo svijeta u milionima je navedeno tabelarno od 1750. do 2000. go...

By Radoslav Milošević

Strategic planning defines and formulates business goals of enterprise and main directions of the goals implementation. Business strategy formulation has special role and importance in present global competitive environment that is characterized by extreme dynamic and turbulence. If we take into account participation of the enterprise on electronic...

By Slavoljub M. Milovanović