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Vol 14, 2025
Pages: 533 - 542
Case study
Economics, Management and Еntrepreneurship Editor: Darjana Sredić
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Received: 20.08.2025. >> Accepted: 12.11.2025. >> Published: 21.11.2025. Case study Economics, Management and Еntrepreneurship Editor: Darjana Sredić

APPLICATION OF MODERN TECHNOLOGIES TO IMPROVE THE PROCUREMENT PROCESS: CASE STUDY OF THE COMPANY VENDOM

By
Sandra Đukanović ,
Sandra Đukanović
Danica Lečić-Cvetković
Danica Lečić-Cvetković

Faculty of Organizational Sciences, University of Belgrade , Belgrade , Serbia

Abstract

In today’s globalized and increasingly dynamic market, the importance of the procurement process, within the context of total cost management, is steadily growing. To ensure uninterrupted and continuous production operations in every modern enterprise, the procurement process should be regarded as one of the strategic functions. An efficient procurement process entails the application of best practice models and modern information and communication technologies across all stages: planning, ordering, execution, and control.

The subject of this paper is the enhancement of the procurement process through the application of modern information and communication technologies, primarily enterprise information systems, with the goal of business digitalization. The main benefits that digitalization brings to the procurement process include: strengthening the principles of transparency, efficiency, cost-effectiveness, healthy competition, and the procurement of high-quality materials.

This research is based on the real-world example of the company Vendom, which operates in the metal manufacturing industry. In its procurement process, Vendom uses Pantheon, an ERP (Enterprise Resource Planning) class business information system tailored for rapidly growing companies. The implementation of this system in Vendom's procurement process has led to significant improvements in business performance, reflected in: reduced procurement costs, optimized warehouse operations, more efficient raw material procurement, shortened delivery times for finished products, enhanced production quality, improved supplier relationships, better market positioning, increased customer base, and a greater volume of delivered goods, among other benefits.

References

Baily, P., Farmer, D., Crocker, B., Jessop, D., & Jones, D. (2008). Procurement, principles & management. London: Pearson Education.
Belak, S., & Ušljebrka, I. (2014). The role of ERP systems in changing business processes. Oeconomica Jadertina, 2, 33–52.
Belić, K. (2019). A universal model for managing business process performance. Novi Sad: University of Novi Sad.
Bloomberg, J. D., LeMay, S., & Hanna, B. J. (2006). Logistics. Zagreb: Mate.
Bogetić, Z., Stojković, D., & Dokić, A. (2021). The importance of procurement digitalization in achieving multichannel retail excellence. Marketing, 52(3), 163–172.

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